Quality

"If the team doesn't buy in, most of the processes we do will not yield results."

To boost patient safety and physician efficiency, Seattle Children's Hospital adopted overlapping emergency room shifts for physicians and...

"The first question every doctor should ask when walking into an examination room is 'How are you?' — not 'How is your gallbladder, retina, or...

The single most important thing a medical staff can do after a policy has been implemented is to stick to that policy

“Thank you for keeping excellence in the forefront, for making the safety of our loved ones a priority, so that we don’t need to worry as we sit...

Ariya Ouskouian is accused of visiting two California hospitals between April and June and posing as a physician on several occasions. 

Be caring and compassionate to all people. And work on communication and emotional intelligence—it’s more useful in the end than knowing every...