A powerful tool for managing physician performance is the physician performance pyramid that was developed by the late Howard Kirz, MD, at the Group Health Cooperative of Puget Sound. Kirz for many years participated in teaching the “Managing Physician Performance in Organizations” course at the...

As a physician treating COVID-19 patients since the start of the outbreak in the United States, it comes as no surprise that Raúl Zambrano, MS, MD, MRO, FAAFP, FACHE, a contracted the virus from a patient.

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Practitioners must be extremely cautious when seeing patients who have potentially contracted COVID-19. Like many other organizations, Oak Street Health in Illinois has developed a specific protocol for the evaluation of such cases.

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